To the Aire Serv® Team:

We started an HVAC company from scratch using the Aire Serv System. Aire Serv® gave us the tools for budgeting, financial planning, pricing and a system for handling customers. We would not have been able to grow and stay in control of our business without Aire Serv®. Being part of Aire Serv® gives you the access to marketing materials and ideas that have been tested and all creative work is done. This saves time and money. You also have the opportunity to meet with several other franchise owners across the country and discuss tactics that have worked for them. This type of networking cannot happen without the franchise system. Aire Serv’s Menu Pricing Guide and M3 Replacement™ Equipment Sales have given us an excellent system for consistent pricing in the field.

Michael Porter

Dina,

I just wanted to say a quick thank you for all the work you and your staff put in on the conference. It was really great and we gained new perspective on our business.

One item that I wanted to mention in particular was when Vern said our business's often run better when we are away. I resisted the temptation to call in or check my email all week. When I came in this morning (and did not check my email till 10) and asked how everything was, my staff just shrugged and said "great". After checking on things, I found they had a very good week in our absence.

I really appreciate that we have been able to get enough of the "system" in place for this to happen. We are planning our first ever 2 week vacation later this year. It is a neat feeling to know that through proper training and guidelines, our staff will be able to flourish in our absence.

Thanks again for all your support.

Tim Funke